Global Service

Get the most out of your print production solutions.

Our aim is to help you get the most out of your printing systems over an extended lifespan, way past the payback period.

We're in it for the long run

Whether it’s rotary printing systems, digital textile printers or industrial solutions for label printing, printed electronics and non-woven, your production lines are key assets that enable your business to flourish. Taking care of your mission critical systems is taking care of business. Not just at the initial phase, but during the many years of relentless production. Our aim is to help you get the most out of your printing systems over an extended lifespan, way past the payback period. That’s when reliable performance amounts to excellent return on investment (ROI).

Global expertise delivered at your doorstep

With decades of experience since we invented rotary screen printing and also became a pioneer in digital textile printing, we have gathered unique expertise in production environments around the world.

Support across the full lifespan

We remain at the side of our customers long after the purchase and installation. With services that fit the needs at any stage during the service life of your production unit, we aim to be a trusted and adaptive partner.

Unique Application Support

Our Application Support Engineers will help to maximize the possibilities of machines, consumables and finishing.

More than just maintenance. With services that fit the needs at any stage during the service life of your production unit, we aim to be a trusted and adaptive partner.

Our complete Service Level Agreement offering

Need expert advice?

Of course, every production environment and customer requirement is different. As a long term partner for producers in all parts of the world we know this from experience. Based on information and insights we can advise the most suitable level of support. Our aim is to align with your needs and in-house technical competence. That’s how we stick to our mission to contribute to the success of our customers. Do you need more advice or information? Just talk to us.

Share your challenge with our experts

Maximum uptime and sustained output quality

Maximized uptime is all about preventing serious break-downs at the worst possible moments. That’s when you need to deliver large orders, performing uninterrupted production runs due to business growth on the long run.
Preventative maintenance ensures availability anytime. With set intervals you can plan the shortest possible interruption to keep you going when it counts.
Wear and tear of vital components are detected timely to ensure undiminished quality, reliable operation and economical use of consumables. But in the event of unexpected defects you need to be able to rely on fast and accurate response. We are ready to offer the right support at the right time.